Frequently asked questions

Working with ProTrade

If yours is not here, call (978) 878-2121.

For contractors

Requests, screening, insurance, cost, terms and timesheets.

What trades do you staff?

We staff sheet metal, HVAC, pipefitting, plumbing, electrical and general labor. For anything else, call and ask.

Where do you staff?

All six New England states. For long-distance jobs, per-diem for the workers may apply, and we'll tell you up front.

How do I request workers?

Call (978) 878-2121, email team@protradestaffing.com or use the request form. Tell us the trade, headcount, experience level, site location and start date.

How fast can you fill a request?

It depends on the trade, the location and the experience level. Some requests fill the same week; specialized ones take longer. Give us your start date and we'll tell you where availability stands before you count on us.

Do you staff long-term work, or only short stints?

Both. We place workers for a single week and for the length of a project.

How do you screen and match workers?

A coordinator matches every placement on trade experience, certifications, travel distance and track record: how each person has performed on our jobs before.

Can you send workers with OSHA or other site-required certifications?

Yes. Tell us what the site requires and we match against it.

Do workers bring their own tools?

It varies by assignment. Some contractors provide tools, some expect workers to show up ready. Tell us which when you request, and we confirm it with the worker before day one.

Are your workers W-2 or 1099?

W-2, every one. ProTrade is their employer: we run payroll, withhold taxes and carry the employment obligations, so you take on no misclassification risk.

What does ProTrade cover as the employer?

Recruiting, screening, payroll, taxes, general liability, unemployment, workers' compensation and health benefits. You direct the work on site; the employment side stays with us.

Who's insured if someone gets hurt on my site?

ProTrade. The workers on your job are our W-2 employees, so workers' compensation is our policy, and we carry general liability.

What does it cost?

Rates depend on the trade and the experience level required. Call with the details of the job and we'll quote it. Overtime beyond 40 hours in a week is billed at time-and-a-half and shown on the invoice, not buried in the rate.

How do timesheets and invoicing work?

Your foreman signs one timesheet per week, and that is what we bill from. You get one weekly invoice per job. If hours are ever disputed, the signed timesheet is the record.

What are your payment terms?

Terms are set in your client agreement. Net 30 is the typical term, and overdue invoices carry a late fee.

Do we need to sign a contract? Are there minimums?

Yes, a standard client agreement covering payment terms, a late fee on overdue invoices and a non-solicit. There are no minimums or volume commitment. One person for one week is a normal request.

What if a worker doesn't work out or doesn't show?

Call your coordinator, the same day if it's holding up the job, and we start on a replacement immediately. We track reliability on every placement, and someone who burned a site doesn't go back to it.

Can we hire one of your workers full-time?

It happens, but it isn't automatic. Your client agreement includes a non-solicit, and conversion terms are set in that agreement. If direct hire is the plan, raise it at the start and we'll structure it up front.

Is paperwork done before a worker shows up?

Yes. Workers complete onboarding (I-9, W-2, direct deposit) with us before their first day on your site.

Do you work with homeowners or on residential service work?

No. We staff commercial contractors on commercial jobsites.

Is there an online portal?

Not yet. A contractor portal is in development. Until it launches, everything runs through your coordinator by phone or email.

For tradespeople

Pay, benefits, hours, travel, tools and getting started.

What's the pay?

It depends on your trade, experience and the assignment, so we don't post an "up to $X" range. Tell us your trade and experience and we'll talk real numbers. Your rate is confirmed before you start.

W-2 or 1099?

W-2. You're our employee, not a subcontractor. Taxes come out of your check like any job, and you're not filing quarterly estimates.

Do you offer health benefits?

Yes. Eligibility and plan details are covered during onboarding, or call and ask before you apply.

What if I get hurt on the job?

You're a ProTrade employee, so workers' compensation is our policy, not the contractor's. Report it on site and call us the same day.

Do I pay any fees?

Never. Not to apply, not for a placement, and nothing comes out of your check for it.

Is the work commercial or residential?

Commercial: ductwork, mechanical rooms, GC-run jobsites. No residential service calls.

I'm not in sheet metal. Is there work for me?

Yes. We also staff HVAC, pipefitting, plumbing, electrical and general labor.

Where are the jobs, and how far will I travel?

Commercial jobsites across New England. You tell us how far you're willing to travel. Jobs far from home can include per-diem based on distance; the details come with the assignment.

Is the work steady? Are hours guaranteed?

No guarantee. Work follows contractor demand. You'll know the expected schedule for an assignment before you say yes, and you'll hear from us when things change.

What will I know before I accept an assignment?

Your rate, the expected schedule, the location and whether you need your own tools. All of it is confirmed before you start.

Do I get paid overtime?

Yes. Hours over 40 in a week are paid at time-and-a-half.

How are my hours recorded?

On a weekly timesheet signed by the foreman on your site. That signed timesheet is what you're paid from, so make sure it's right before Friday.

Do I need my own tools?

It depends on the assignment. Some contractors provide them, some expect you to show up ready. We confirm the requirements before you start.

Do I need OSHA or other certifications?

Some jobsites require them. List everything you hold when you apply; we match on it. We don't pay for training.

How do I get started?

Call or fill out the application with your trade, experience, location and availability. No résumé needed to start.

What happens after I apply?

We talk through your background. When an assignment fits, we call you, and you complete onboarding (I-9, W-2, direct deposit) before your first day. Applying doesn't guarantee a job.

Does my track record carry over between jobs?

Yes. We keep a record of how our people perform on site, and it shapes the next match.

Can I get hired on full-time by a contractor?

It happens. Conversion is set between ProTrade and the contractor under their agreement, so if a contractor raises it, loop us in.

Is there a referral bonus?

Yes. You earn an hourly bonus while you and the person you referred are both working, capped weekly, and you both have to work a full week for it to count. Current terms come with onboarding.

Ready to talk about a job?

Request workers

For commercial contractors

Tell us the trade, headcount, experience, location and start date. A coordinator calls back about availability and rate.

Start a request

Apply for work

For tradespeople

Tell us your trade, experience, where you can work and when you can start. No résumé needed, and never any fee.

Start an application

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